Mission, Vision, & Values

Our Mission

Through valued partnerships, we deliver ancillary insurance products and services that make a meaningful difference to our customers when they need us the most.

Our Vision

Be the carrier of choice for our partners, brokers, agents, employer groups, and members. Through teamwork, expertise, and collaboration, we will deliver service excellence, innovative solutions, and outstanding partnerships that increase our members’ financial security and overall health and well-being.

Our Values

Exceed Expectations Every Day

Consistently deliver on our promises and look for innovative ways to make things better.

Be an Expert at Your Job

Strive to be the best at what we do and continually advance our expertise.

Live Our Service Heritage

Put others first and provide them with care, respect, and quality service.

Be a Great Teammate

Be honest, reliable, and have each other’s back.